As a recovery expert, Robert Jensen has the unimaginable task of recovering human remains and personal effects at the sites of the world's largest mass fatality events, including terrorist attacks, natural disasters and fires. He joins us to talk about his unique career and how his work has taught him how recovering the dead can teach us how we can better care for the living. His book, Personal Effects, is an unsparing, up-close look at the difficult work Jensen does behind the yellow tape and the lessons he learned there. The chronicle of an almost impossible and grim job, Personal Effects also tells Jensen’s own story, how he came to this line of work, how he manages the chaos that is his life, and the personal toll the repeated exposure to mass death brings, in becoming what GQ called "the best at the worst job in the world."

About the Guest

As the owner of the world’s largest disaster management company, Robert Jensen has spent most of his adult life responding to tragedy. From the Oklahoma City bombing, 9/11, the Bali bombings, the 2004 South Asian Tsunami, Hurricane Katrina to the 2010 Haitian Earthquake and the Grenfell Tower Fire, Jensen is at the practical level of international incidents, assisting with the recovery of bodies, identifying victims, and repatriating and returning their personal effects to the surviving family members.